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Owned and operated by Blaze Patio, we welcome your questions about outdoor furniture, kitchens, pergolas, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S. (excludes AK/HI). Larger items like patio furniture sets and outdoor kitchens may include additional delivery coordination.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to follow your patio furniture, fire pit, or pergola as it makes its way to you. If you have any questions about your shipment, send us an email and we will look into it.
What is your return policy?
We offer 30-day returns on eligible items. If your patio set or outdoor kitchen accessory does not meet your expectations, please review our Return Policy page for full details on how to start a return. We want you to be completely happy with your outdoor space.
Can I exchange an item for a different style or finish?
Exchanges are handled on a case-by-case basis depending on availability. If you would like to swap a fire pit finish or try a different pergola configuration, contact us and we will walk you through the process. Please refer to our Return Policy for eligibility details.
How do I choose the right patio furniture set for my space?
Start by measuring your patio, deck, or garden area so you know exactly how much room you have. Consider your local climate and how weather-resistant you need the materials to be. Our team is happy to help you find the right set, so feel free to email or call with your dimensions and preferences.
Are your outdoor kitchens and fire pits weather-resistant?
Our outdoor kitchens and fire pits are designed with durable materials built to withstand the elements. We recommend reviewing each product listing for specific care instructions and material details. Proper seasonal maintenance helps extend the life of your outdoor investment.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your patio? Eligible items can be returned within 30 days per our Return Policy.
